The Users will be deemed to have read, understood and agreed to the terms as provided in this Privacy Policy. By granting their assent to this Privacy Policy, Users' provide consent to such use, collection and disclosure of Personal Information as prescribed in this Privacy Policy.

We reserve the right to update or change our Privacy Policy at any time and the Users should check this Privacy Policy periodically

Continued use of the Service after We post any modifications to the Privacy Policy on this page will constitute the Users acknowledgment of the modifications and their consent to abide and be bound by the modified Privacy Policy. Users have the right to opt out of the Dhan Platform and/ or Services at any moment. In addition, the Users can, by sending an email to privacy@dhan.co, inquire whether the Company is in possession of their personal data, and they may also require the Company to delete and destroy all such information. However, in such an event You would be required to delete your Dhan account and beyond which You may no longer be able to avail the Services provided by the Dhan Platform

The security of Personal Information is important and We have implemented commercially acceptable means to protect the same. Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers to prevent eavesdropping, and employing up-to-date software on the server. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure and We cannot guarantee its absolute security. We have implemented best industry practices and security policies, rules and technical measures to protect the data including Personal Information that is under the Company's control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Dhan Platform follows industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of the data is if someone gains access to any of your devices. It is in the best interest of the Users to keep password safe and secret to prevent unauthorised access to the account. If You think that the security of your account has been compromised, change your password and contact Us immediately at help@dhan.co. However, for any data loss or theft due to unauthorized access to the User's electronic devices through which the User avails the Services, We shall not be held liable for any loss whatsoever incurred by the User.

In the event, our partners and third parties distribute Personal Information outside the scope of our agreement with such partners or third parties, the Company cannot be held liable for the confidentiality. Further, in case breach of security or actions including without limitation, computer hacking, unauthorized access to computer data and storage device, computer crashes etc., the Company will not be held responsible.

The Company may share your Personal Information with third party service providers (called ‘Data Processors’) to perform certain processing activities on our behalf, such as Parties involved in hosting and enabling our Services and for the purpose of providing You with the best Services. Please note that We will not share your Personal Information with third parties allowing them to use this information for their own purposes unless You have given explicit consent thereto.

You may disable or delete your Dhan Platform account at any point of time by making and completing verification of such request to Us, through the desktop website, mobile WAP site, mobile application or through the customer support, subject to the applicable terms and conditions. With this We will no longer share your data with any Data Processors. However, We shall retain your Personal Information for only as long as the purpose for its usage exists, after which the same is disposed of by Us except for any record retention required by applicable law.

The Prevention of Money Laundering Act, 2002 require transaction logs to be stored for a period of up to 5 years post the deletion of an account, the SEBI (Stock Broker and Sub Stock Broker) Regulations, 1992 requires the accounts and other details to be maintained for a minimum period of 5 years and as per the Master Circular for Depositories on preservation of records Depositories and Depository Participants are required to preserve the records and documents for a minimum period of 8 years. In line with aforementioned regulations We shall preserve the data for periods as mentioned in the applicable regulations, and their amendments from time to time. In the event of the pendency of any legal / regulatory proceeding or receipt of any legal and / or regulatory direction to that effect, We may be suggested by the applicable laws to retain your Personal Information for longer periods. We shall keep a record of the data for longer periods if required for the purpose of maintaining audit trails under SEBI or for any other purposes as required by the regulations/laws governing Us,

You also understand that the Dhan Platform operates as per certain laws, regulations and guidelines issued by multiple regulatory, statutory, and government bodies as a result we may not always be able to accept requests of purging data or deleting any information about You.

We store and process your Personal Information only in India. Our data center and systems also maintain backup which is a part of Our disaster recovery systems which is also present only in India.

The Dhan Platform may contain links to other websites. Please note that when Users click on one of these links, they are entering another website over which We have no control and for which We will bear no responsibility. Often these websites require the User to enter their Personal Information. We encourage the Users to read the privacy policies of all such websites as their policies may differ from our Privacy Policy. Users agree that We shall not be liable for any breach of your privacy of Personal Information or loss incurred by their use of such websites or services. The inclusions or exclusions are not suggestive of any endorsement by the Company of the website or contents of the website. The Users may visit any third party website linked to the Dhan Platform at their risk. Additionally, the Dhan Platform may allow for certain content generated by the User, which can be accessed by other Users. Such Users, including any moderators or administrators, are not authorized representatives or agents of the Company and their opinions or statements do not necessarily reflect those of the Company and We are not bound thereby to any contract to that effect. The Company expressly disclaims any liability for any reliance or misuse of such information that is made available by the Users

Cookies are small data files that a website stores on your computer. We may use persistent cookies which are permanently placed on your computer to store non-personal data such as browser, internet service provider, operating system, clickstream information and profiling information such as age, gender, income etc. While cookies have unique identification numbers, Personal Information shall not be stored on the cookies. We will use the information stored in the cookies to improve your browsing experience on Our website, by throwing up relevant content wherever possible. We will also use the cookies to store your preferences to ease navigation on the Website/app of the Dhan Platform.

Users may contact the Company by email or postal mail on the following address of the Grievance Officer:

Moneylicious Securities Private Limited

Correspondence Address: 302, The Western Edge I, Off Western Express Highway, Borivali (East), Mumbai – 400066, Maharashtra, India
Grievance Officer: Mr Pravin Jadhav
E-mail ID: grievance@dhan.co